
RÉSUMÉ
Santiago Blanco Vílchez
Head of AI Engineering · Solutions Architecture & Distributed Systems
- Medellín, Colombia
- contact@santiago.md
- github.com/santiblanko
- santiago.md
- English B2 · Spanish native
- 15years building software and systems
- 0.60 → 0.95Apdex on a client platform, as a team
- ~30,000users on that platform
Profile
Systems Engineer and Big Data & Business Intelligence specialist with 15 years building enterprise software, distributed backends, cloud infrastructure and data platforms. Currently Head of AI Engineering at Soluntech, combining hands-on engineering, AI systems architecture, technical discovery and product innovation across healthcare, analytics and enterprise systems.
Experience
Head of AI Engineering · Soluntech
DevOps → Product Innovation → AI Engineering Leadership
- Lead solution architecture for Clara Care, a team-built healthcare platform: cloud integration patterns, data flows, service boundaries and security.
- Built Clara Care’s product surfaces: an EMR-embedded widget that fills the clinic’s own forms, a Chrome extension (Manifest V3), the clinician platform and a SwiftUI iOS prototype, with live state synced over S2 streams.
- Built Clara Care’s real-time speaker identification service: Silero VAD, ECAPA-TDNN embeddings (SpeechBrain, PyTorch) and online clustering, with encrypted voiceprints that never reach logs.
- Responsible for building a HIPAA-compliant platform; worked on the implementation of ISO 27001 for information security management.
- Implemented SQS-based asynchronous processing for a client platform serving about 30,000 users; contributed to raising its Apdex from 0.60 to 0.95.
- Built cloud analytics and ETL workflows with BigQuery, dbt, Cloud Functions and Looker Studio; contribute to technical discovery and solution planning.
- Earlier DevOps work: resilient deployments, GitHub Actions automation, AWS autoscaling and load balancing, Kubernetes and production observability.
Manager of Research Solutions · Iota Impact
- Developed customer traffic analysis tools and market intelligence dashboards for metaverse platforms, with research and development teams.
DevOps Instructor · Pronoide
- Designed and delivered hands-on Docker, Kubernetes and AWS training for public- and private-sector organizations.
Software Developer · Mantum S.A.S.
- Built full-stack enterprise applications for document management, scanned-document ingestion, Elasticsearch search, invoicing and workflow automation.
- Developed business intelligence and geolocation applications with PostgreSQL, SQL Server, Angular, Vue and Zend Framework.
Earlier engineering
Selected engagements
GIS applications for the National Hydrocarbons Agency; energy-demand forecasting interfaces for Universidad de Antioquia/XM; mobility analytics with Universidad de San Buenaventura; electrical planning software with Universidad de los Andes (MAEP), including Python/ML integrations and queue-backed processing with Redis. React Native features, functional testing and Go-based integrations for Melt Studio.
Universidad de Antioquia
Systems for Antioquia’s Departmental Water and Sanitation Plan (PDA): resource allocation tracking, program monitoring and management indicators; also education GIS and energy cost models.
Selected projects
Clara Care · Healthcare AI platform
Solution architecture and hands-on engineering: EMR widget, Chrome extension, clinician platform, iOS prototype, speaker identification and AI integrations on AWS.
Case study ↗Upcode Buster · Medical billing audit, pilot
Semantic claim audit with Gemini (CPT against ICD-10), K-Means clusters in a 3D lab, a Hono/Supabase ingestion API and an MCP server for agents.
Case study ↗Incredible Me · Generative AI product, in production
Personalized children’s books with Gemini image models: character references, page generation, mask fallbacks with OpenCV, automatic QA and retry, and print-ready PDFs.
Case study ↗ForgeAI · Agent engineering platform
AI-agent orchestration with isolated execution, work coordination, audit evidence, GitHub integration and Kubernetes deployment.
Case study ↗Agent Private Credit · Financial analytics AI proof of concept
Tenant-oriented agent and analytics components with Kubernetes/K3s, Helm, Node.js, React, Rill and DuckDB.
Case study ↗